The famous book never gets old – some basic life skills that make you happy and pave your way to success:
-Smile.
-Don’t criticize or complain
-Give honest and sincere appreciation
-Become genuinely interested in other people.
-Be a good listener. Encourage others to talk about themselves.
-If you are wrong, admit it quickly and emphatically.
-Try honestly to see things from the other person’s point of view.
1.Fundamental Techniques in Handling People
-Don’t criticize, condemn, or complain: Criticism only makes people defensive.
-Give honest and sincere appreciation: Everyone craves appreciation – be generous but genuine.
-Arouse in the other person an eager want: Frame things from the other person’s perspective.
2.Six Ways to Make People Like You
-Become genuinely interested in other people.
-Smile.
-Remember that a person’s name is, to them, the sweetest sound.
-Be a good listener. Encourage others to talk about themselves.
-Talk in terms of the other person’s interests.
-Make the other person feel important—and do it sincerely.
3.How to Win People to Your Way of Thinking
-Avoid arguments.
-Show respect for others’ opinions—never say “you’re wrong.”
-If you are wrong, admit it quickly and emphatically.
-Begin in a friendly way.
-Get the other person saying “yes, yes” immediately.
-Let the other person do a great deal of the talking.
-Let the other person feel the idea is theirs.
-Try honestly to see things from the other person’s point of view.
-Be sympathetic with the other person’s ideas and desires.
-Appeal to nobler motives.
-Dramatize your ideas.
-Throw down a challenge.
4.Be a Leader: How to Change People Without Giving Offense or Arousing Resentment
-Begin with praise and honest appreciation.
-Call attention to people’s mistakes indirectly.
-Talk about your own mistakes before criticizing the other person.
-Ask questions instead of giving direct orders.
-Let the other person save face.
-Praise the slightest improvement and praise every improvement.
-Give the other person a fine reputation to live up to.
-Use encouragement. Make the fault seem easy to correct.
-Make the other person happy about doing the thing you suggest.

